Responsible Gaming

Make responsible choices

Before you play, decide how much time and money you can comfortably spend. Treat that amount as an entertainment cost rather than an investment. Only use money that is available after essential expenses, and never use borrowed money, credit intended for bills, or funds set aside for rent, food, education or other important commitments.

Set a personal budget before opening a game and stick to it. It can also help to decide how long you will play and when you will take breaks. Avoid gambling when you are upset, tired, under the influence of alcohol or other substances, or trying to recover from a difficult event. Strong emotions can make it harder to make balanced decisions.

Practical habits for safer play

• Gamble only with money you can afford to lose.
• Set a spending limit before you begin and do not increase it during a session.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from essential household finances.
• Do not chase losses by increasing your stakes or playing for longer.
• Do not view gambling as a source of income or a solution to debt.
• Avoid gambling when affected by alcohol, medication or other substances.
• Keep your account details private and do not allow another person to use your account.
• Do not gamble under the legal age or where online gambling is not permitted.
• Review your gambling activity regularly and act early if your habits change.

Winning does not mean that a further win is more likely, and a losing session does not create an obligation to continue. Each game and result is independent. Taking a break after a win can be just as important as taking a break after a loss.

Use account controls and take breaks

Account controls can help you manage your play before it becomes difficult. Depending on the features available to you, you may be able to set deposit or spending limits, use activity reminders, take a temporary break, or request account closure. These tools are intended to support your decisions, but they work best when selected honestly and respected consistently.

Set limits in advance

Consider setting a limit that reflects your wider budget, not the amount you hope to win. A suitable limit should leave enough money for regular expenses and unexpected costs. If a limit feels too restrictive, that may be useful information about how much gambling you are comfortable with. Do not increase a limit simply because you have reached it.

Take a cooling-off break

A break can create space to review your behaviour and decide whether gambling remains enjoyable. During a break, avoid looking for other gambling sites or services as a way to continue playing. Use the time to focus on sleep, work, family, exercise, hobbies or other activities that support your wellbeing.

Consider self-exclusion

If you are concerned about your gambling, self-exclusion may be an appropriate step. Self-exclusion is a formal request to prevent or restrict access to your account for a chosen period or until further review, subject to the process and requirements that apply. It should be treated as a firm commitment, rather than a temporary inconvenience.

To review available controls, sign in to your account and look for the responsible gaming, safer gambling or account settings area. If you cannot find the relevant option, use the support channel displayed on the Leon Casino website. Do not create another account to avoid a restriction, limit or break. If another person asks you to do so, decline and seek help.

Recognise the warning signs

Gambling can become harmful gradually. A problem is not defined only by the amount of money lost. It may also involve the time spent gambling, the effect on relationships, work, study, sleep, health or emotional wellbeing. Early action can make it easier to regain control.

You may need to review your gambling if you

• Think about gambling frequently or find it difficult to focus on other activities.
• Spend more time or money gambling than you originally intended.
• Increase your stakes because previous amounts no longer feel exciting.
• Chase losses or return quickly after losing to try to win money back.
• Hide your gambling, losses or account activity from family or friends.
• Borrow money, sell belongings or miss bills because of gambling.
• Feel restless, anxious, irritable or low when you try to cut back.
• Use gambling to escape stress, loneliness, sadness or other problems.
• Miss work, study, appointments or social commitments because you are gambling.
• Argue with people close to you about your gambling.
• Try to stop or reduce your gambling but repeatedly find it difficult.
• Continue gambling even though it is affecting your finances, health or relationships.

One sign does not automatically mean that you have a gambling problem, but several signs should be taken seriously. You do not need to wait until a crisis to ask for help. Speaking with someone you trust, setting a break or contacting an independent support service can be a useful first step.

Find support and take action

If gambling is causing concern, consider acting today. Start by stopping play, withdrawing from gambling environments where possible, and reviewing your immediate financial commitments. Avoid making decisions about further gambling while you are distressed or trying to recover losses. A clear conversation with a trusted person can provide accountability and practical support.

Independent gambling support is available across Australia. You can contact a recognised gambling-help service in your state or territory, speak with a qualified counsellor or psychologist, or ask your doctor about suitable support. These services can help with gambling behaviour, financial stress, relationships and related mental health concerns. You can also seek support from a community health service or another trusted professional.

If money problems are involved, consider speaking with a financial counsellor before borrowing more money or making further payments. A financial counsellor may help you understand your options and prepare a plan for bills, debts and other commitments. Do not give another person access to your gambling account or financial accounts as a substitute for professional advice.

If you feel overwhelmed

Your safety and wellbeing are more important than gambling or financial losses. If gambling has contributed to thoughts of self-harm, suicide, violence or immediate danger, stop gambling and seek urgent help through local emergency services or a crisis support service in Australia. If you are concerned about another person, encourage them to seek professional support and stay with them if it is safe to do so.

Leon Casino may apply account restrictions or request information where necessary to support account safety and compliance. Players are responsible for providing accurate information, following the applicable terms and conditions, and using available safer gaming tools. Our responsible gaming information is general in nature and is not a substitute for personalised medical, psychological, legal or financial advice.

Review this page whenever you play, and make responsible gaming part of your normal account routine. If gambling no longer feels enjoyable or manageable, the safest choice may be to stop and seek independent help.